Madiba provides global SAP Application Management Services (AMS) to our customers with a flexible engagement model that fit their needs. As our resources are spread across 4 major continents round the globe i.e. Europe, Asia, North America, and South America, we cover nearly round the clock support.
All our offices have a smooth and seamless shift hand-over process in place ensuring no disruption in overall support SLAs. We utilize a full built-in methodology & experience to deliver the most optimal support infrastructure for your business users at a low cost.
The scope of our services includes availability and continuity management, for all the issues you might encompass within your SAP applications (custom code, incident management, job scheduling management, problem management, security, system administration and monitoring).